jeff_simpson @ 12:37 am: Motorola Droid: Day 13

Last Monday I spent 3+ hours with Verizon Customer Service after their many attempts to activate my phone resulted in the ATT phone not working and the Verizon phone ALSO not working. I get up the next morning and try it again. Still no luck. I'm pretty sure I'll have to mail the phone back to Simplexity or whoever the company is. I'm worried about the contract, the cost of a new phone, etc. Sure, they would cover a bad phone - but I had dropped it and caused cosmetic damage already. They could easily claim that I broke it and they won't take it back, and I'd be out $500 on a new phone.
I get to work and use the support chat with Simplexity again. They tell me to call the Verizon porting center. I call them up and there's just an automated system that tells me it works fine. WOT. I try out my phone, and it DOES just work fine. I call up tech support and tell them, they do some magic on their end and tell me it might be fine. That night I drive from Lexington to Cambridge calling my voicemail every few minutes to check if it is still working. Lo and behold, it is. I get to cambridge and visit Jon, who is lending me a spare cell phone in case it dies again. I test out the phone and see that caller ID is broken. I call up Verizon again, they perform some 5-minute magic, and it's fixed. Calls work! Sending and Receiving! Huzzah!
Fast forward to a week later. I've been using the Droid for a week for real, now. I really really like it. It beeps when I have email, Google Voice shows me my voicemails and text messages. Tweets even show up. I can chat and even voice-chat over the data network. Just today I sent and received a SIP call (voice over wifi and FREE). It's highly configurable, very powerful, and it does everything that a phone should do, AND everything a tiny little internet device should do.